You agree to the terms of service below, and the Terms of Use for Substack, the technology provider.

Terms of Service

Effective Date: 11/54/2024

By accessing and using the services provided by Calming Creek (referred to as "we," "our," or "us"), you agree to the following Terms of Service. Please read these terms carefully. If you do not agree with these terms, you may not use our services.


1. Services Provided

Calming Creek offers a range of holistic services and products, including but not limited to:

  • Holistic pet health coaching

  • Energy healing sessions

  • Personalized nutrition plans for pets

  • Botanical self-selection and the use of herbs, tinctures, and crystals for pets

  • Educational content and resources related to natural wellness for pets


2. Account Creation and User Responsibilities

To access some of our services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to maintain the security of your account credentials.

You are responsible for any activity that occurs under your account and agree to notify us immediately of any unauthorized use. You also agree to use our services only for lawful purposes and in accordance with our guidelines.


3. Subscription and Payments

By subscribing to our services or purchasing any products, you agree to the pricing and billing terms provided at the time of purchase. Subscriptions will automatically renew at the end of each billing cycle unless you cancel them before the renewal date. You can manage your subscription and payment information through your account settings.

Refund Policy: All sales are final unless otherwise specified. We do not offer refunds for completed services, but we may offer refunds for products under certain conditions. Please contact us for more information.


4. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy.


5. Content Ownership

All content on our website, including written materials, images, videos, and other media, is owned by Calming Creek unless otherwise specified. You may not use, copy, distribute, or modify our content without prior written consent.

Any user-generated content (such as feedback or comments) remains the property of the user but grants us a non-exclusive, royalty-free license to use, display, and distribute such content in connection with our services.


6. Health and Wellness Disclaimer

The content and services provided by Calming Creek are for informational and educational purposes only. They are not a substitute for professional care by a licensed veterinarian, nutritionist, or other healthcare provider. You should consult with a qualified professional regarding your pet’s health and well-being.

By using our services, you acknowledge that you are responsible for your pet’s health and safety and that Calming Creek is not liable for any outcomes resulting from the use of our content or services.


7. Limitation of Liability

To the fullest extent permitted by law, Calming Creek will not be held liable for any damages, losses, or injuries that result from the use of our services or content. We are not responsible for any errors or omissions in the content provided, and we do not guarantee the accuracy, completeness, or effectiveness of any advice, recommendations, or information shared.


8. Termination and Account Suspension

We reserve the right to suspend or terminate your account and access to our services at any time, without notice, if we believe you have violated these Terms of Service or for any other reason at our discretion. You may cancel your subscription or account at any time by contacting us or through your account settings.


9. Governing Law

These Terms of Service are governed by the laws of [Your State/Country]. Any disputes arising from the use of our services shall be resolved under the jurisdiction of the courts in Florida, United States.


10. Amendments to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and the updated Terms of Service will take effect as of the posted date. We encourage you to review these terms periodically to stay informed of any changes.


11. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

Melissa Sherman
Calming Creek
melissa@calmingcreek.com
calmingcreek.com


Acknowledgment

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, you should not use our services.